TERMS & CONDITIONS 

These Terms & Conditions apply to your use of www.tantom.in (“Website”), operated by
Tantom. By accessing or using this Website, placing an order, or interacting with our services, you agree to be bound by the terms and conditions set forth below. Please read them carefully before proceeding.

1. General Information

This Website is operated by Tantom. Throughout the site, the terms “we”, “us” and “our” refer to Tantom. By visiting our Website or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional policies referenced herein or available by hyperlink. These Terms apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. We reserve the right to refuse service to anyone for any reason, at any time. We also reserve the right to update, change, or replace any part of these Terms by posting updates to our Website. Continued use of the Website following such changes constitutes your acceptance.

2. Eligibility

Use of the Website is available only to individuals who are 18 years of age or older. By using the Website, you represent that you are of legal age to enter into a binding contract and are not prohibited from doing so under applicable law.

3. Product Information

We make every effort to display accurate product descriptions, prices, images, and availability. However, we do not guarantee that product descriptions or other content are error-free, complete, or current. Minor variations in color, finish, or texture may occur based on screen settings and photography lighting. Certain products may be available exclusively online and in limited quantities. All descriptions and pricing are subject to change at any time without notice. We reserve the right to modify or discontinue any product or service at our sole discretion, without notice or liability.
We do not guarantee that the quality of any products, services, or other materials purchased will meet your expectations.

4. Pricing & Payments

All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to update pricing at any time.
Orders are only confirmed upon successful payment through secure third-party gateways. Tantom is not responsible for any unauthorized transactions. All PAYMENTS MADE ARE NON-REFUNDABLE. We may, in our sole discretion, limit or cancel orders placed per person, per household, or per order. This includes orders using the same customer account, credit card, or billing/shipping address. You agree to provide accurate, complete, and current billing and account information. You are
responsible for updating your details so we can complete your transactions and contact you as needed.

5. Orders & Availability

Orders placed through the Website are subject to product availability and confirmation. We reserve the right to cancel any order in whole or in part for reasons including stock limitations, pricing errors, suspected fraud, or payment issues. In such cases, you will be notified via email. We also reserve the right to refuse orders that appear to be placed by dealers, resellers, or distributors.

6. Shipping & Delivery

Tantom offers domestic shipping across India. Delivery timelines provided at checkout are estimates and may be affected by courier delays, natural events, or other external
circumstances. Once an order is dispatched, Tantom is not liable for delays or loss caused by th delivery provider. Shipping charges and policies are detailed on our Shipping Policy page.

7. Returns & Exchanges

Please refer to our Returns & Exchanges Policy for eligibility criteria, timelines, and exclusions. Products must be returned unused, in original packaging, and with all tags intact. Items such as accessories or those purchased during promotions may not be eligible for return or exchange. Certain products may only be eligible for exchange based on stock availability and are subject to inspection.

8. Intellectual Property

All content on the Website — including trademarks, logos, designs, product imagery, text,
graphics, and software — is the property of Tantom and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, publish, or use any content without prior written permission from us.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Website or Service without our express written consent.

9. User Obligations

You agree not to misuse the Website. Prohibited conduct includes but is not limited to:
• Engaging in fraudulent activity
• Posting false, defamatory, obscene, or discriminatory content
• Attempting to interfere with the Website’s operations or security
• Misusing our intellectual property or content
• Violating any applicable law
• Uploading viruses or malicious code
• Collecting or tracking personal data of others
• Spamming, phishing, crawling, or scraping the Website Violation of these obligations may result in immediate termination of access and legal action.

10. Limitation of Liability

To the maximum extent permitted under law, Tantom, its officers, employees, or affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from:
• Use of or inability to use the Website
• Errors or omissions in any content
• Delays or failures in delivery
• Any unauthorized access to or use of your data
All products and services are provided “as is” and “as available” without warranties of any kind unless explicitly stated otherwise.

11. Indemnification

You agree to indemnify, defend, and hold harmless Tantom and its affiliates, employees,
directors, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Website, breach of these Terms, or violation of any third-party rights.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms will fall under the exclusive jurisdiction of the courts of India.

13. Third-Party Links

The Website may include links to third-party websites. These are provided for your convenience and do not imply endorsement. Tantom assumes no responsibility for the content, terms, or privacy practices of these third-party sites.

14. Force Majeure

Tantom shall not be held liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to:
• Natural disasters
• Pandemic
• War
• Government restrictions
• Cyber-attacks
• Transportation delays
• Strikes or labor disruptions

15. Termination

Tantom may suspend or terminate your access to the Website at any time, without notice or liability, if you breach any part of these Terms. Upon termination, all provisions which by their nature should survive will remain in effect, including those related to intellectual property, indemnity, and limitation of liability.

16. Contact Information

If you have any questions regarding these Terms & Conditions, you may reach us at:
support@tantom.in