PRIVACY POLICY
Tantom (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our Website, accessible at “www.tantom.in”. By accessing our Website or using our services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
a. Personal Information:
When you place an order or attempt to make a purchase through the Website, we may collect your name, billing and shipping addresses, payment details (including debit/credit card numbers), email address, and phone number.
b. Device Information:
We collect certain technical data about the device used to access the Website, such as IP address, browser type, time zone settings, and cookies installed on your device.
c. Usage Data:
We may track your interactions with the Website — including pages visited, products viewed, and actions taken — to analyze user behavior and improve our services.
2. How We Use Your Information
Your personal information may be used to:
• Process and fulfill orders
• Provide customer support and respond to inquiries
• Communicate order confirmations, shipping updates, and promotional
content
• Detect and prevent fraudulent or unauthorized activity
• Improve our Website, services, and customer experience
• Meet regulatory or legal obligations
We do not sell, trade, or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted third-party service providers strictly for purposes
such as:
• Payment processing (e.g., Razorpay)
• Product delivery and logistics
• Marketing and performance analytics (e.g., Google Analytics)
• Legal or regulatory compliance where required
These third parties are contractually obligated to handle your information with care
and use it solely to perform services on our behalf.
4. Security
We implement industry-standard safeguards to protect your personal information. Payment data is securely processed via encrypted third-party gateways. However, please note that no internet- based transmission is entirely secure. By using our services, you acknowledge and accept this inherent risk.
5. Cookies
Our Website uses cookies and similar tracking technologies to enhance user experience, analyze performance, and deliver personalized content. Cookies are small data files stored on your device that help us remember your preferences, tailor content, and measure Website traffic. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality and performance of certain Website features.
6. Your Rights
If you are a resident of India or any other applicable jurisdiction, you may have the right to:
• Access the personal data we hold about you
• Request rectification or deletion of your data
• Object to or restrict certain types of data processing
• Withdraw consent at any time, where applicable
To exercise any of these rights, please contact us at: support@tantom.in
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer service, legal compliance, and dispute resolution.
8. Third-Party Links
Our Website may include links to external sites. We do not control and are not responsible for the privacy practices or content of these third-party websites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we learn that we have received such data, we will promptly delete it.
10. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time in order to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page with the corresponding “Last Updated” date.
11. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at: support@tantom.in